Service agreement
SignedExample
Completed with the evidence recordMove commercial agreements forward with electronic signatures under article 20 of the CAD and eIDAS, and keep the completion record with the file.
Simple electronic signature on Essential and Pro · QES for Europe is an Enterprise option
Service agreement
SignedExample
Completed with the evidence recordeIDASArticle 25, legal effect
Art. 20CAD, written form
Art. 2702Only with a stronger signature
PDF + recordDownload the evidence
One flow. A clear record.
A clear signing path that records intent, each action, and the evidence behind the agreement.
Upload the document, place the fields, and name every signer.
See how it worksEach signer accepts the electronic process and signs the fields you placed.
See how it worksDownload the completed PDF together with its evidence record.
See how it worksEveryday agreements
Upload a PDF and keep the completion record with the file. Documents that need the written form in article 20 or a public act are not on this list.
And many more.
The Italian framework
Article 20, paragraph 1-bis, of the CAD, Legislative Decree 82 of 7 March 2005, says an electronic document satisfies the written-form requirement, and has the effect provided by article 2702 of the Civil Code, when a digital signature, another qualified electronic signature, or an advanced electronic signature is applied, or when it is formed through the identification process set by AgID. In every other case, the court freely assesses written form and probative value. The standard inSigner signature is a simple electronic signature. It is not a digital signature, a qualified electronic signature, or an advanced one.
eIDAS
Article 25
An electronic signature is not denied legal effect, or admissibility as evidence, solely because it is electronic. Article 25 applies in Italy.
20
CAD
Article 20 gives written form, and the effect of article 2702, to a digital, other qualified, or advanced signature, or to the AgID process. The standard inSigner signature is not one of those. QES for Europe is an Enterprise option, not on Essential or Pro, and it is not an Italian digital signature.
Evidence, not just a signature
The completion record brings together who was invited, what they signed, and the hash of the final file.
Evidence record
ExampleIf the file changes, the hash no longer matches. Download it with the PDF.
The record keeps the acceptance of the electronic process.
Name, email or phone, and the send, view, and sign events.
A chronological record from delivery to completion.
A SHA-256 hash shows whether the final file still matches.
Commercial agreements
The same completion record for commercial agreements that do not need the written form in article 20 or a public act.
Sales contracts
Vendor agreements
NDAs
Proposals
Orders
Statements of work
Offer letters
Policy acknowledgments
The same flow
In the languages you already use
Questions, answered
The limits sit here, including article 21, the GDPR, and the claims this page does not make.
Contact our teamThe parts of an electronic signature flow in Italy that the service offers today.
For many commercial agreements, yes. Article 25 of Regulation (EU) 910/2014, which applies in Italy, says an electronic signature is not denied legal effect, or admissibility as evidence, solely because it is electronic. Article 20, paragraph 1-bis, of the CAD gives the written-form requirement, and the effect provided by article 2702 of the Civil Code, when a digital signature, another qualified electronic signature, or an advanced electronic signature is applied, or when the document is formed through the identification process set by AgID. In every other case, the court freely assesses written form and probative value. The standard inSigner signature is a simple electronic signature. Whether it is enough still depends on the document.
Article 1, paragraph 1-bis, says the definitions in article 3 of the eIDAS Regulation apply to the CAD. Article 1, letter s, defines a digital signature as a particular type of qualified signature based on a public and private key pair, used to show and verify the origin and integrity of an electronic document. Paragraph 1-ter of article 20 says use of a qualified or digital signature device is presumed attributable to the holder unless the holder proves otherwise. The standard inSigner signature is not that device, and this page does not present the workflow as the AgID process in the first sentence of paragraph 1-bis. Your counsel decides which signature a document needs.
Each person signs the fields you placed on the document you sent. The evidence record keeps their name and email or phone, when the document was sent, viewed, and signed, the IP address, the device data, and the authentication used.
Yes. You can download the completed PDF and the evidence record, including a SHA-256 hash of the final file. If a single byte changes, the hash no longer matches. The hash is an integrity check. It is not a digital signature and it is not the AgID process.
The limits, including the claims this page does not make.
No. Essential and Pro use a simple electronic signature. QES for Europe is an Enterprise option, priced separately, and it is not an Italian digital signature. It is not on Essential or Pro. The presumption in paragraph 1-ter applies to a qualified or digital signature device, not to the standard signature.
No. Article 21, paragraph 2-bis, says that, unless the subscription is authenticated, the private writings in article 1350, first paragraph, numbers 1 to 12, of the Civil Code, if made as an electronic document, must be signed with a qualified electronic signature or a digital signature, on pain of nullity. The acts in number 13 must be signed with an advanced, qualified, or digital signature, or formed in the further ways in the first sentence of article 20, paragraph 1-bis, on pain of nullity. Paragraph 2-ter says that, aside from what Legislative Decree 110/2010 provides, every other public act drawn up as an electronic document is signed by the public officer with a qualified or digital signature, on pain of nullity. The parties, the people who attest identity, the interpreter, and the witnesses sign in the officer's presence. inSigner does not act as a public officer and does not receive a public act.
No. For the documents you send, you are the controller and Nubesti is the processor under the data processing agreement, which includes the EU Standard Contractual Clauses. inSigner does not write your notices or your lawful basis. Nubesti is the controller for the account, billing, security, support, and marketing.
No. Do not use it by default for patient forms, clinical consent, account opening, credit decisions, or KYC. There is no public status page and no uptime percentage.
The legislation itself, not a summary from a vendor.
This page is general information about Italian law, not legal advice. The signature policy in the legal center is the binding text. Responsibilities for electronic signatures
Your next Italian agreement starts here
Create an account and send a commercial agreement with its completion record.