Electronic signatures in ItalyBuilt for business
across Italy.

Move commercial agreements forward with electronic signatures under article 20 of the CAD and eIDAS, and keep the completion record with the file.

Simple electronic signature on Essential and Pro · QES for Europe is an Enterprise option

Service agreement

Signed

Example

Completed with the evidence record

eIDASArticle 25, legal effect

Art. 20CAD, written form

Art. 2702Only with a stronger signature

PDF + recordDownload the evidence

One flow. A clear record.

Confidence from send to signed.

A clear signing path that records intent, each action, and the evidence behind the agreement.

  1. 01

    Prepare and send

    Upload the document, place the fields, and name every signer.

    See how it works
  2. 02

    Accept and sign

    Each signer accepts the electronic process and signs the fields you placed.

    See how it works
  3. 03

    Prove and keep

    Download the completed PDF together with its evidence record.

    See how it works

Everyday agreements

Document types you can sign with inSigner

Upload a PDF and keep the completion record with the file. Documents that need the written form in article 20 or a public act are not on this list.

  • Sales

    1. Sales contracts
    2. Order forms
    3. Quotes
    4. Proposals
    5. Statements of work
    6. Master service agreements
    7. Change orders
    8. Renewal agreements
  • Customers

    1. Service agreements
    2. Onboarding packets
    3. Subscription agreements
    4. Acceptance forms
    5. Delivery receipts
    6. Project briefs
    7. Support agreements
    8. Customer addenda
  • Vendors

    1. Vendor agreements
    2. NDAs
    3. Purchase orders
    4. Consulting agreements
    5. Contractor agreements
    6. Supplier questionnaires
    7. Referral agreements
    8. Partnership agreements
  • People

    1. Offer letters
    2. Onboarding acknowledgments
    3. Handbook acknowledgments
    4. Policy acknowledgments
    5. Commission plans
    6. Performance plans
    7. Equipment agreements
    8. Contractor packets
  • Property

    1. Letters of intent
    2. Offers
    3. Commercial leases that do not need a public act
    4. Property management agreements
    5. Move-in checklists
    6. Maintenance addenda
    7. Parking agreements
    8. Work orders
  • Company

    1. Internal approvals
    2. Policy updates
    3. Meeting acknowledgments
    4. Access requests
    5. Travel approvals
    6. Expense approvals
    7. Confidentiality acknowledgments
    8. Project sign-offs

And many more.

Evidence, not just a signature

Every action leaves a clear record.

The completion record brings together who was invited, what they signed, and the hash of the final file.

Evidence record

Example
Status
Completed
Signers
The people you invited
Integrity
SHA-256 hash of the final file

If the file changes, the hash no longer matches. Download it with the PDF.

  1. 01

    Consent to sign

    The record keeps the acceptance of the electronic process.

  2. 02

    Signer attribution

    Name, email or phone, and the send, view, and sign events.

  3. 03

    Time-stamped events

    A chronological record from delivery to completion.

  4. 04

    Document integrity

    A SHA-256 hash shows whether the final file still matches.

Commercial agreements

One record. Many everyday documents.

The same completion record for commercial agreements that do not need the written form in article 20 or a public act.

  • Business

    Sales contracts

    Vendor agreements

    NDAs

  • Operations

    Proposals

    Orders

    Statements of work

  • People teams

    Offer letters

    Policy acknowledgments

  • More than one team

    The same flow

    In the languages you already use

Questions, answered

What Italian teams ask us.

The limits sit here, including article 21, the GDPR, and the claims this page does not make.

Contact our team

What inSigner covers

The parts of an electronic signature flow in Italy that the service offers today.

Are electronic signatures legal in Italy?

For many commercial agreements, yes. Article 25 of Regulation (EU) 910/2014, which applies in Italy, says an electronic signature is not denied legal effect, or admissibility as evidence, solely because it is electronic. Article 20, paragraph 1-bis, of the CAD gives the written-form requirement, and the effect provided by article 2702 of the Civil Code, when a digital signature, another qualified electronic signature, or an advanced electronic signature is applied, or when the document is formed through the identification process set by AgID. In every other case, the court freely assesses written form and probative value. The standard inSigner signature is a simple electronic signature. Whether it is enough still depends on the document.

What does article 20 of the CAD say?

Article 1, paragraph 1-bis, says the definitions in article 3 of the eIDAS Regulation apply to the CAD. Article 1, letter s, defines a digital signature as a particular type of qualified signature based on a public and private key pair, used to show and verify the origin and integrity of an electronic document. Paragraph 1-ter of article 20 says use of a qualified or digital signature device is presumed attributable to the holder unless the holder proves otherwise. The standard inSigner signature is not that device, and this page does not present the workflow as the AgID process in the first sentence of paragraph 1-bis. Your counsel decides which signature a document needs.

How does the record show who signed what?

Each person signs the fields you placed on the document you sent. The evidence record keeps their name and email or phone, when the document was sent, viewed, and signed, the IP address, the device data, and the authentication used.

Can I download the evidence for a completed document?

Yes. You can download the completed PDF and the evidence record, including a SHA-256 hash of the final file. If a single byte changes, the hash no longer matches. The hash is an integrity check. It is not a digital signature and it is not the AgID process.

What inSigner does not cover

The limits, including the claims this page does not make.

Is the standard signature a digital, qualified, or advanced signature?

No. Essential and Pro use a simple electronic signature. QES for Europe is an Enterprise option, priced separately, and it is not an Italian digital signature. It is not on Essential or Pro. The presumption in paragraph 1-ter applies to a qualified or digital signature device, not to the standard signature.

Can every document in Italy go through inSigner?

No. Article 21, paragraph 2-bis, says that, unless the subscription is authenticated, the private writings in article 1350, first paragraph, numbers 1 to 12, of the Civil Code, if made as an electronic document, must be signed with a qualified electronic signature or a digital signature, on pain of nullity. The acts in number 13 must be signed with an advanced, qualified, or digital signature, or formed in the further ways in the first sentence of article 20, paragraph 1-bis, on pain of nullity. Paragraph 2-ter says that, aside from what Legislative Decree 110/2010 provides, every other public act drawn up as an electronic document is signed by the public officer with a qualified or digital signature, on pain of nullity. The parties, the people who attest identity, the interpreter, and the witnesses sign in the officer's presence. inSigner does not act as a public officer and does not receive a public act.

Does inSigner make an Italian workflow GDPR compliant?

No. For the documents you send, you are the controller and Nubesti is the processor under the data processing agreement, which includes the EU Standard Contractual Clauses. inSigner does not write your notices or your lawful basis. Nubesti is the controller for the account, billing, security, support, and marketing.

Does inSigner cover clinical consent, account opening, credit, or a public status page?

No. Do not use it by default for patient forms, clinical consent, account opening, credit decisions, or KYC. There is no public status page and no uptime percentage.

This page is general information about Italian law, not legal advice. The signature policy in the legal center is the binding text. Responsibilities for electronic signatures

Your next Italian agreement starts here

Send it. Sign it. Prove it.

Create an account and send a commercial agreement with its completion record.

Start signing free